Service truck, Appliance Doctor

Terms & Conditions

A Friendly Message from the Owner

Thank you for your patronage and for the confidence you have place din us. We take pride in providing you with the best service available. We sincerely try to handle every service call with honesty, efficiency and at a fair price. Our goal is to do everything we can to assure your complete satisfaction. If you have any questions regarding your experience with our company, please feel free to call or write to me.

Michael Scavone

Limited Warranty & Financial Information for Residential Customers Only

Parts we provide and install carry a one (1) year Part Warranty, excluding electronic parts, which carry manufacturer’s warranty (typically 90 days.) Should any part we provide and install fail under normal working conditions with the first thirty (30) days, we will replace the part without charge to you; should the part fail within thirty (30) to ninety (90) days, you will be charged a service charge only. After ninety (90) days and up to one (1) year, we will charge a service charge and the labor necessary to complete the repair. Any unpaid balance over 30 days will be assessed a 1.5% per month interest charge (185 annually.) Deposits are not refundable.

Limited Warranty & Financial Information for Commercial Customers Only

Parts we provide and install carry a ninety (90) days Part Warranty, excluding electronic parts which carry manufacturer’s warranty (typically 30 days.) Should any part we provide and install fail under normal working conditions within the first thirty (30) days, w will replace the part without charge to you. After thirty (30) days, we will charge a service charge and the labor necessary to complete the repair. Any unpaid balance over 30 days will be assessed a 1.5% per month interest charge (18% annually.) Deposits are not refundable.

In-Shop Service/Sales

No follow-up in home service for equipment serviced at our shop. Customer is responsible for returning products to us for any warranty related issues. All equipment left at our premises for more than 30 days will be discarded at your expense. We provide a 90 day parts warranty on rebuilt parts. ALL SALES ARE FINAL. We provide 15 day parts warranty exchange only. Deposits are not refundable. There is no warranty whatsoever on repairs with customer provided parts. There is no warranty on refrigerant charges without system repair.